Terms of Service

Last updated: March 2025

1. Definitions and Terms

This document governs your use of our website and services provided by ZEOTROPE SOFTWARE LTD. For clarity, the following key terms are defined:

This agreement applies to all users, regardless of the method or purpose of accessing our website.

2. Description of Services

Our website delivers a rich selection of mobile content, which includes streaming videos, interactive music, educational courses, and various digital formats. The services are accessible through the website and are available on multiple devices based on your subscription plan.

Each subscription tier outlines specific features and content accessibility based on the chosen plan.

3. Registration and Account Security

Registration Process: To create an account, users must complete a registration form by providing a valid email address and creating a secure password. After submission, a verification code is sent via email. Upon entering the code on a designated page, the account is activated and access to content is granted.

Account Security: Users are responsible for maintaining the confidentiality of their login credentials. It is vital to safeguard your account information and notify the administration immediately if any unauthorized activity is detected. Age and other eligibility criteria might restrict account registration.

4. General Payment and Subscription Terms

We offer a range of subscription plans with varying pricing structures and billing intervals (monthly, annually, etc.). The terms, features, and fees associated with these plans are subject to change as necessary.

Automatic Renewal: Subscriptions are set to automatically renew at the start of each billing cycle unless the user opts out of auto-renewal.

Renewal Notifications: We will notify users in advance of any changes affecting the subscription renewal.

5. Subscribe Policy

This section outlines the step-by-step process for subscribing to our service:

6. Payment Policy

We support various payment methods, including credit/debit cards. Payments are processed securely via trusted payment gateways such as Stripe.

7. Refund Policy

Refunds and cancellations are handled as follows:

8. Rights on Content and Intellectual Property

Users are granted a limited, non-exclusive license to access and use the content provided within the scope of their subscription. All content is protected under copyright and may not be copied, modified, or redistributed without explicit consent.

Content provided by third-party vendors is subject to separate licensing agreements, which users must adhere to accordingly.

9. Limitation of Liability and Warranties

No Warranty: Our content and services are provided on an "as is" basis without any warranties, express or implied.

Limitation of Liability: ZEOTROPE SOFTWARE LTD shall not be liable for any damages arising out of the use or inability to use our services, including but not limited to data loss, service interruptions, or any incidental or consequential damages.

10. Privacy Policy and Data Processing

We collect, process, and store personal data in accordance with strict privacy standards. The information collected is used to enhance your user experience, process payments, and deliver personalized content.

Data may be shared with third-party service providers under strict confidentiality agreements. For more details, please refer to our comprehensive Privacy Policy.

11. Code of Conduct and Use of Service

Acceptable Use: Users must use our services in a respectful and lawful manner. Permitted activities include accessing content and engaging with the website in a constructive way.

Prohibited Actions: Activities such as unauthorized copying, distribution, or any form of abusive behavior are strictly forbidden and may result in immediate termination of your account.

12. Changes to Terms of Service

ZEOTROPE SOFTWARE LTD reserves the right to modify these Terms of Service at any time. Any changes will be posted on our website and will take effect immediately upon publication. Users will be notified through email or on-site notifications for significant updates.

13. Termination of Services

Termination by User: You may cancel your subscription at any time, with continued access until the end of the current billing cycle.

Termination by Provider: We reserve the right to suspend or terminate access to our services if a user breaches these Terms of Service or in cases of non-payment.

14. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws applicable to the jurisdiction where ZEOTROPE SOFTWARE LTD is registered. In the event of any dispute, parties agree to attempt resolution through amicable negotiation, and if necessary, mediation or arbitration in the designated jurisdiction.

15. Miscellaneous

Force Majeure: ZEOTROPE SOFTWARE LTD is not liable for any failure to perform its obligations due to unforeseeable events beyond our control, such as natural disasters or other emergencies.

Assignment: Rights and obligations under these Terms may not be transferred to third parties without prior written consent.

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

Contact Information: For legal queries, please reach out to our legal department at [email protected].

Company Information:
ZEOTROPE SOFTWARE LTD
Company number: 06268324
Registered Office: 2 Villiers Court, 40 Upper Mulgrave Road, Cheam, Surrey, SM2 7AJ

By using our website and services, you agree to be bound by these Terms of Service in their entirety. If you do not agree to these terms, please refrain from using our services.

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